Forecast & Cactus, the UK’s leading agency growth advisory consultancy, partnered to create a survey which has caused agencies to reflect and think about the ways they may need to improve their service delivery.
This webinar will be a presentation of the interesting findings and be a chance for us to share some great ideas and initiatives around how you can continuously improve all aspects of your service delivery at your agency.
Sign up to hear more about the results of the research from agency expert Spencer Gallagher and Forecast CRO Rob Massa.
On International Project Management Day | 4th November Customer Experience Director, Aldo Chavez, will be hosting a webinar with Joanne Reid, Delivery Director at Graphite Digital all about how to make change and transformation as seamless as possible.
Change and transformation are part of the day to day of our dedicated Customer Experience Managers at Forecast. Onboarding new software has to be done right, not fast. If you're asking your teams to effectively forget every process they have known since being at your business, you need to get their buy in and that's not always easy.
Sign up to listen to the hosts and four fantastic panelists: Jessica Rasmussen, Director of Project Management at Newcity, Mallory Kryklywyj, Project Management Lead at Pixel Union, Alison Riveira Chief Delivery Officer at PeakActivity and Elizabeth Austin Business Development Manager at Brigade.
